Live chat support received prominence in e-mail and social media advertising and marketing during the early 2000s, revolutionizing purchaser interaction and support approaches.

By distributing this type, I agree to the data entered being used by PrestaShop S.A for sending newsletters and marketing delivers. You could unsubscribe at any time by using the url in the e-mails sent to you. Learn more about controlling your knowledge and rights.

The primary characteristic of this module is usually that it makes it possible for buyers to deliver an inquiry even if the products features a 0 cost or maybe a stock of 0, plus the “Increase to Cart” button is often concealed, demonstrating an “Inquiry Now” button rather.

The module Positive aspects buyers by way of the two visitor checkout options as well as customizable layout types and social login integration. The module gives cell responsiveness to end users and collaboration with all main payment gateway products and services.

Also, it's got a earnings tracking tool for examining the impression of pre-sale support tickets And the way they lead to shopper buys. This helps to spice up your conversion level and improves your client fulfillment. 

Were you aware that chat widgets are slowing down your on the internet retailer loading velocity? Actually, A lot of them will not be well optimized for Prestashop. Our live chat and AI chatbot computer software for Pretashop has been created for being light and successful so it doesn’t decelerate your prospective buyers’ knowledge.

Discover the top 5 modules built to easily combine Amazon and eBay into your PrestaShop shop.

Applying onWebChat for customer support helps you to handle your guests’ concerns and issues quickly and proficiently, resulting in a greater range of glad customers. We have get more info now Happy People

Live chat support has been around For the reason that 1990s, when the very first live chat computer software, LivePerson, reworked just how on the net customer support is offered.

Be sure there are no security breaches with your shop using a full audit and motion prepare to deal with potential dangers.

Sometimes, you'll see a Improve language box, from which you'll pick a language apart from English. Take note that some downloads will not be obtainable in all languages.

How do I install downloaded computer software? In advance of You may use any software program that you choose to obtain, you will need to put in it. By way of example, in case you obtain a stability update but tend not to put in it, the update will likely not give any safety for your Pc. Observe these ways to save lots of and set up a obtain:

Every license is valid for only one domain. If you'd like to put in this module/topic on many web-sites, please buy numerous licenses.

To make certain successful and productive buyer support, it is vital to coach your live chat agents correctly. Below are a few tricks for training your live chat agents: